For your clinical sessions (e.g. therapy, psychiatry), you will receive an email with an itemized statement from our authorized third-party member payment tool, Apero. Within the same email, you will also receive a payment portal link where you can review details of the charge breakdown (e.g. total charges, how much your insurance paid, how much you still owe), and make a payment. For questions about payment options, please reach out to carebilling@headspace.com.
Articles in this section
- What’s your cancellation and no-show policy?
- How do I make a payment towards my cost share?
- Will I receive a receipt for my payment?
- Can I set up a payment plan?
- Why do I need to provide payment information if my employer or health plan is providing Headspace Care as a benefit?
- What forms of payment does Headspace Care accept?
- Changing or Updating Credit Card Information
- How does Headspace Care protect my credit card information that it keeps on file?
- What is the refund policy for sessions?
- Good Faith Estimates (GFE) and are they applicable to me?