You can access your appointment from your phone or your computer.
To use your phone for your appointment, join the session in the “Care” tab in the Headspace Care app at the time of your appointment.
To use your computer, download Zoom here: https://zoom.us/download. When it’s time for your appointment, go to the confirmation email and click “start session”.
You will be placed in a virtual waiting room (just like an in-person clinic). Your clinician will admit you into your session as soon as your clinician is ready and has verified your identity. If you have any issues being admitted from the waiting room, or do not see your clinician join your session within 10 minutes, please reach out to the Member Support team in your app for assistance.
