Requesting Medical Records or Information:
To request that your medical records or any other medical information be sent to you or any party outside of Headspace, you must complete the Headspace Release of Information form. This process ensures the privacy and security of your medical data.
For documentation related to a leave of absence, your clinician must first establish an ongoing clinical relationship with you. This includes an intake appointment and additional follow-up sessions to understand your clinical needs. The number of sessions required will vary based on your specific situation. Please note that completing these sessions does not guarantee that your provider will be able to complete or submit paperwork on your behalf. Once the clinical relationship is established, your clinician will determine the best course of action.
How to Request the Release of Information Form:
To request the Release of Information form, please contact Member Support through the app. Navigate to the Care Tab, select the "Member Support" icon, and choose "Care Question." The Member Support team will then provide you with the form.
Once the form is completed, your release of information request will be processed within 30 days.
For additional support please contact the Headspace care ROI Support team at caresupport@headspace.com