During the enrollment flow, it is possible you will run into this error messages, please use the blow key for the best course of action.
General error messages
- Member with this email not present in organizations eligibility data, please refer to our FAQ
- If you are seeing this error message please contact your Administrator. They will be able to provide up-to-date information regarding the membership with Headspace including relevant web pages, waiting lists, and dates.
- Member with this email already enrolled
- If you are seeing the above, this means that you have already enrolled into the corporate subscription offer. We kindly ask that you try logging in instead of creating a new account with us.
- It looks like that email is already associated with a Headspace account, please try signing in with a social account, or use another email
- If you are seeing the above, this means that your account is associated with a social media account, please try using the 'Login with Facebook/Spotify/Apple/Google' option to log in to your Headspace account.
- Please try another email address to create a new account
- If you are seeing the above, this means that you already have an account. Please try logging in instead, if that does not work, please contact teamsupport@headspace.com
- Network Error
- If you are seeing the above, please clear cache and try again.
- We couldn't find the Genpact SSO you entered. Mind checking your entry and trying again?
- If you are seeing this error message please contact your Administrator. They will be able to provide up-to-date information regarding the membership with Headspace including relevant web pages, waiting lists, and dates.
- We couldn’t find the Disney PERNR ID you entered. Mind checking your entry and trying again?
- If you are seeing this error message please contact your Administrator. They will be able to provide up-to-date information regarding the membership with Headspace including relevant web pages, waiting lists, and dates.
- We have detected suspicious login behavior and further attempts will be blocked. Please contact the administrator
- If you are seeing this error, please message teamsupport@headspace.com
- Sorry, we're all out of room.
- If you are seeing this error message please contact your Administrator. They will be able to provide up-to-date information regarding the membership with Headspace including relevant web pages, waiting lists, and dates.
- Organization subscription expired
- If you are seeing this error message please contact your Administrator. They will be able to provide up-to-date information regarding the membership with Headspace including relevant web pages, waiting lists, and dates.
- Sorry, registration is closed. Please contact your team's admin if you have any questions.
- If you are seeing this error message please contact your Administrator. They will be able to provide up-to-date information regarding the membership with Headspace including relevant web pages, waiting lists, and dates.
If you have any other questions, please contact teamsupport@headspace.com