Submit a request
How can I download the app?
What device requirements are there?
How do I purchase a subscription?
Basic App Support
How do I update my account details?
My session is freezing and won't download. What can I do?
The sound on videos isn't coming though. What can I do?
Managing your Journey
Can I change the length of my sessions?
How can I ensure my desktop and mobile device are synchronized?
How do I download multiple sessions in advance for offline use?