Troubleshooting

Ongoing Issues

• The offline feature is not working on my Android device | November 2020
• Journey stopped updating on iOS device | November 2020

App Support

• I am unable to login to my Headspace account
• How do I connect Headspace to the iOS Health App?
• Why is the app taking up so much storage?
• My session is freezing and won't download. What can I do?
• How do I sync Headspace with the Google Fit app?
• I purchased a subscription via Google Play or Apple/iTunes, but my account did not activate!

See all 12 articles

Desktop Support

• Why do I have to log in every time I use the site?
• How do I clear my cache?
• Which desktop browser can I use to access Headspace?
• I'm having issues with Headspace on my desktop. What can I do?
• My session isn't playing on my mobile browser. What can I do?