While you have employer-sponsored benefits available, we strive to ensure a seamless experience should you choose to continue care after completing the sessions provided by your employer. To ensure that your care remains in-network, it is essential that our clinicians are also credentialed with your insurance provider. Without your insurance information, we may not be able to pair you with an in-network provider, which could necessitate a transition to another clinician to maintain in-network status.
Additionally, having your insurance information allows us to better estimate potential costs once your allotted sessions are completed. Depending on your coverage, you may be responsible for a copay or coinsurance, particularly if you have not yet met your deductible. For specific cost inquiries, we recommend contacting your insurance provider directly.
We will not bill your insurance plan until after you have used all the sessions covered by your employer plan. If possible, we will bill your insurance plan for any additional non-covered sessions. Otherwise, we will bill you at our self-pay rates. To learn about why we ask for your credit card information and other payment questions, see the Payment and Cancellation Policy section.