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Top FAQ
Get quick answers to the most frequently asked questions about our products, services and policies.
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Getting Started
Whether you're a new member looking to explore, or you just need a refresher, take a look here for basic info and gui...
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Subscriptions & Billing
You're in control of your subscription and billing details. Start or manage a subscription, update your payment info,...
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Account Management
This is where you can manage your account and profile settings.
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Troubleshooting
Having issues with the app or website? Take a look at troubleshooting steps here, or report any problems you're exper...
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Scheduling Care
Here you’ll find step-by-step instructions, essential info, and troubleshooting tips for scheduling sessions with you...
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Family Plan & Dependents
Whether you're setting up a new family plan or making updates to an existing one, here you will find the information ...
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Our Approach to Care/Meditation
Learn more about our approach and commitment to mental health, including the benefits of mindfulness and meditation.
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Privacy
Your peace of mind is our priority. Here, you'll find answers to questions about privacy, security, and data handling...
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Mental Health Resources / Crisis / Emergency Resources
If you or someone you know is experiencing a crisis, take a look at these resources to find assistance.