Top FAQ

Trending Topics

• New to Headspace? How to get started!
• Headspace on Netflix
• Does the current 30% discount offer apply to Gift and Family Plans?
• I am interested in partnership opportunities with Headspace.
• How is Headspace helping those impacted by COVID-19?
• My company just launched Headspace! How do I get started and manage my subscription?

See all 8 articles

Known Issues

• Headspace Journey not updating, stuck on a session and cannot progress through a course | December 14th 2021
• PayPal payment method not working for gift and student plan subscriptions | December 14th 2021
• Common Headspace for Work Enrollment Flow Error Messages
• Audio Quality Issues on iOS 15 | October 8 2021

Account & Subscription Questions

• What price will I be charged for renewal?
• How can I upgrade my subscription?
• How can I turn off the auto-renew feature for my subscription?
• How can I reset the password on my account?
• How do I cancel my subscription?
• I purchased my subscription via the Apple App Store and I want a refund. What can I do?

See all 11 articles

Troubleshooting Tips

• Android App Crashing / Sessions Ending Early
• Can I listen to Headspace offline without internet connection?
• My run streak reset! What can I do?

What's New?

• How do I sign up for Headspace as an Indian Healthcare Professional?
• Updated Website Design
• What is the new Today tab and how does it work?
• Favoriting content on the Headspace app
• What is Move Mode?
• What is The Wake Up?

Headspace for Teens

• What is Headspace for Teens?
• Who is eligible for the Headspace for Teens offer?
• Is Headspace for Teens available outside of the U.S.?

Headspace Health: Headspace + Ginger

• What is Ginger?
• Why are Ginger and Headspace merging?
• Does the merger change my Ginger or Headspace membership?
• Do I get Ginger for free as a Headspace member?
• Will I be able to access Headspace content inside of Ginger, or vice versa?
• Will this partnership change my current Headspace pricing?

See all 9 articles