Using Insurance for Headspace Care Services
If you are using your medical insurance (e.g., Cigna, Kaiser) for coaching services, clinical sessions, or clinical surveys, you may be responsible for cost shares such as:
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Copays
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Deductibles
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Coinsurance
How to Get an Accurate Estimate
For the most accurate cost estimate, please contact your insurance provider directly using the customer support number on the back of your insurance card.
You can share the following service details:
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Service Type: Mental Health – Outpatient
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Visit Type: Professional Telemedicine Visit (for Therapy or Psychiatry)
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NPI Number: 1912362252
Due to our billing process, which prioritizes accuracy and transparency, you may receive your statement some time after your visit. Here's how it works:
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We first bill your insurance provider.
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We wait for the claim to be fully resolved, including any issues related to eligibility, denials, or benefit verification.
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Once resolved, we issue a statement showing the final amount owed, if any.
- Once your claim is fully processed, any remaining balance will be charged to the credit card on file.
This process ensures you receive accurate billing and helps avoid incorrect charges.
Need more help? Please reach out to us at carebilling@headspace.com.