With your Cigna coverage, you have access to a monthly coaching subscription that offers scheduled chat-based coaching sessions, as well as in the moment support and access to our resource library. Coaches can assist with setting current goals, managing challenges, and collaborating with your clinician. You will also have access to our Self-Care Library, which features personalized interactive content and over 200 skill-building activities.
Clinical services through Headspace Care are available to Cigna members as well. As clinical services are in-network for Cigna members, your Cigna copay, coinsurance, or deductible will apply to your sessions. You can continue to talk with your coach while working with your therapist, and we will pause the billing for your coaching sessions until 30 days after your last clinical session. During this period, you will only be responsible for paying for therapy.
The most accurate way to verify your cost is to check directly with Cigna. You can do that by going to MyCigna at https://my.cigna.com, and either signing in or registering with your plan information.
After logging in, please select the following:
1. Connect now
2. Counseling
3. Headspace Care
You should see your cost estimate once you follow these steps. Please note that $130 is the base cost, but the information in the website is how much your portion would be after the claim has been processed by Cigna. These are billed under your insurance plan and may need to apply to deductible if it has not yet been reached.
Please also note, we are unable to see whether or not your deductible has been met, you will need to check your Cigna account for any information on your Deductible or Cost-Share(Co-Pay, or Co-insurance). Do note that because of the time it takes to send, process, and receive the claim, you may not receive the bill for your first month for 60 - 90 days, but your charges will start from the date when you agreed to the terms of payment in the app.
If you have further questions, please reach out to our billing team at carebilling@headspace.com!