At this time, we are unable to reset or reverse progress on your Headspace account as if starting your journey from scratch. However, you are able to restart and complete any session from the very beginning, including your Basics. To restart a previously completed pack, please follow the steps below.
In the app:
- Go to the "Explore" section in the app
- Locate and tap the pack that you wish to restart
- Tap the session marked with the number 1
If you have completed the entire course and wish to restart it, complete steps 1 and 2 above and you will see an option to "REPEAT COURSE", tap that and you can start from the beginning.
On the website:
- Go to the "Discover" section of the website
- Select the pack that you wish to restart
- Click/tap the arrow on the bottom right corner of the screen
- Scroll all the way to the bottom
- Click/tap "Reset pack"
- When asked: "Are you sure you want to reset this pack?" select "Yes"
Once you've completed the steps above, it will queue up the pack to start from Day 1. Please note that you will not lose any of your previous progress stats.
Need more help? Email us at firstname.lastname@example.org.