If you have received an email saying that your documentation has been denied, please refer back to that email and click on the “TRY AGAIN” button to resubmit.
Please make sure the document provided covers all the requirements as outlined HERE
If your document has been denied multiple times, please contact SheerID support team via customerservice@sheerid.com or https://offers.sheerid.com/sheerid/help-center/.
Be sure to explain what document you used, the reasons listed in your denial email why the document was refused, and the email address you used to verify.
Need more help? Email us at help@headspace.com.