Due to our billing process, which prioritizes accuracy and transparency, you may receive your statement some time after your visit. Here's how it works:
-
We first bill your insurance provider.
-
We wait for the claim to be fully resolved, including any issues related to eligibility, denials, or benefit verification.
-
Once resolved, we issue a statement showing the final amount owed, if any.
- Once your claim is fully processed, any remaining balance will be charged to the credit card on file.
This process ensures you receive accurate billing and helps avoid incorrect charges.
Need more help? Please reach out to us at carebilling@headspace.com.