If you are experiencing a technical issue, sometimes it can help to log out of the app and sign back in. If logging out and back in doesn't resolve the issue, uninstalling the app completely, then reinstalling and logging back in can ensure your app is up-to-date.
If your issue is persisting at this point, please email our team at caresupport@headspace.com with a description of your issue, and please attach a screenshot of the issue you're seeing on your end. Our team will work to resolve your issue and escalate it up to our Product Support team if necessary.
Urgent Requests: If your issue is urgent or within 48 hours of your appointment, please email us directly at urgent@headspace.com with a description of your issue, and please attach a screenshot of the issue you're seeing on your end. Our team will work to resolve your issue and escalate it up to our Product Support team if necessary.