To cancel your upcoming coaching session, visit the Care tab in the Headspace app and select “Reschedule” under your upcoming appointment.
💬 For Text-Based Coaching:
You will not be able to reschedule your coaching session if you cancel less than 24 hours ahead of your appointment.
If you reschedule more than 24 hours in advance of your session, you will still be able to use that coaching session credit.
🎥 For Video-Based Coaching Provided by Your Organization:
You must cancel or reschedule your appointment at least 48 hours before your appointment so we can make the time available to other members.
Missed sessions (including joining 15 mins after your session start time) will count toward your annual session limit. We suggest rescheduling in advance if something comes up.