To begin Therapy or Psychiatry services:
We encourage you to reach out to your coach to get started. Our coaches are here to support you in achieving your goals and guiding you to the appropriate level of care. Depending on your account, you may have access to covered sessions or be considered in-network with your insurance provider. Please note that you must complete our intake form before we are able to schedule your first session.
To schedule your first session, please follow these steps:
Open the app and tap on the ""Care"" tab at the bottom of the screen.
Select either "Therapist" or "Psychiatry" under your Care Team, depending on the service you wish to schedule.
Choose a suitable time and book your appointment.
If the self-scheduling option is not visible, we recommend uninstalling the app, reinstalling it, and logging back in to ensure the app is up to date.
What’s your cancellation and no-show policy for clinical appointments?